Each cake is priced individually based on size, flavour and design. As a rough guide, our 6” cakes start at £55 and 8” cakes at £65 and cupcakes start at £2.50 each for a box of 12. You will be given a price before work is started on your cake.

We bake cakes in all manner of fabulous flavours, but are always happy to try something new. Our most popular are:

Vanilla
Chocolate
Lemon
Carrot
Sticky Toffee
Red Velvet

If you have a particular favourite let us know.

The same goes for fillings – vanilla buttercream and jam is by far the most popular but chocolate fudge is a very close second. And as for salted caramel buttercream on a sticky toffee cupcake – heaven!

In the unfortunate event that you need to cancel your order, you must give at least one week’s notice. Any deposit paid is non-refundable but may be transferred to future bookings. If the cancellation period is less than a week, work may well have started on your cake and payment in full may be required.

We will work with you to agree on a cake design that you are happy with, taking a note of your requirements and confirming with a written specification and a sketch if required. We may not be able to reproduce copyrighted cakes but will discuss how we can come up with something similar.

Changes cannot be made to a design less than a week before delivery and we reserve the right to change the price of your cake if the change in design requires additional work and materials.

Your cake must be stored flat, on a stable surface and in a cool dry place. If the weather is exceptionally hot, it may be appropriate to use a fan to keep your cake cool. Fondant covered cakes should not be stored in a fridge but buttercream or ganache covered cakes can be.

In the unlikely event that you are not satisfied with your cake after collection or delivery you have 24 hours to put a claim for compensation in writing.

No responsibility will be taken if the cake was not transported or stored properly by you.

Cracking Cakes is now located in Breachwood Green, we are happy to deliver your cake locally, this can be discussed at the time of ordering. Alternatively, you are more than welcome to collect from us – we will ensure your cake is safely placed in your car to avoid accidents on the way home. With prior arrangement, we can deliver your cake to the event venue, if this is different from your home address.

If your delivery address is outside of our normal free delivery area, subject to the availability of time, we are happy to deliver at an additional, pre agreed, cost.

When you are booking your cake order we will agree a delivery date, please ensure the date you give us is the delivery date, if this is not the same as the date of the event (as this is the date your cake will be ready.)

Please mention any allergies at the time of booking. We cannot guarantee that our cakes will be nut-free as nuts are used in our kitchen. We can specifically use nut-free products but there is no 100% guarantee.

Currently you can pay by BACS or cash. Unfortunately we no longer accept cheques.

Sometimes, however a last minute cake may incur additional fees to cover things such as late working hours or delivery charges for items purchased for the cake.

Cracking Cakes has £2m of Public Liability Insurance through the British Sugarcraft Guild. The policy is provided by ADS Insurance Brokers Ltd and underwritten by Ansvar Insurance.